Returns & Exchange

Return & Exchange Policy

If you’re looking to return or exchange your order we're here to help! We offer returns or exchanges within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

To initiate a return or exchange, please contact us via email with a reason as to why you are unsatisfied, and we will do our best to get your refund, replacement product, or store credit sorted faster than a whippet on vitamin supplements!

Please note the following conditions of our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged

  • Returned items must have tags still on and be returned in original product packaging

  • Returned items must have no visible signs of wear or use

  • As the customer you are responsible for the cost of shipping fees for exchanges, returns or replacements.

  • Returning a product due to miss selection may result in a restocking fee

 

Our fury four-legged team chase the mailmen to bring you your returns, refunds and exchanges as quickly as possible, but sometimes we might be slowed down due to large volumes or unforeseen circumstances.  We appreciate your patience when there are delays and will make sure to do everything we can to offer a fast an effective service.

Thanks again for choosing Trik’n Treat!